Rolla is a social fitness platform that helps users track, compete, and have fun while working out - outdoors, indoors, and virtually.
Challenge
Before Featurebase, Rolla didn't have a clear way of collecting user feedback.
“We were unable to effectively track requests and feedback from our users, which led to a lot of missed opportunities for improvement.”
Igor Krezić, the Founder & CEO of Rolla, felt it was crucial to hear their customer's ideas to continue improving and succeed.
Solution
In search of a modern solution, Rolla explored multiple feedback tools. After a trial, they decided that Featurebase was the best choice.
“We felt that Featurebase provided the best value in terms of features, ease of use, and cost.”
At Rolla, Featurebase quickly became the go-to platform for the QA/Support and product teams. They use it to track feedback, manage product roadmap, and communicate updates to users more efficiently.
Results
Featurebase has helped Rolla foster transparency and prioritize features based on genuine feedback.
“Having a clear view of user feedback has saved us a lot of time in terms of product decision-making.”
In addition to that, Igor loves how straightforward and simple to use it is.
“Featurebase offers everything we need without unnecessary complexities. Just give it a chance; you won't regret it.”
Recently, Rolla also adopted Featurebase's Help Center further consolidating customer-facing tools into one place.
Rolla is one of the fastest growing health and fitness apps in their space and their users are obessed with their products.