Our free plan includes all the features. Paid plans let you collect more submissions. Getting started takes a couple of minutes. No credit card required.
In Featurebase the free plan lasts for 14 days. You are free to use the all the features until you run out of the given 50 tracked users or the plan expires.
If you wish to cancel your subscription you can do so from our dashboards settings -> pricing page.
Yes. The billing happens every month automatically. We use Stripe for processing our payments.
A tracked user is anybody who creates a new submission in your Featurebase feedback board. Once tracked, a user can create new submissions as many times as they want — they will only ever count as one user.
Yes, you can customize your feedback board from our dashboard -> settings. You can add a brand color to make your users feel like they never left your site.
There are multiple support channels for us. If you prefer email, please write to [email protected] If you prefer chat support, please reach out to us via live chat.