Flexible plans that grow with you
Start for free, no credit card required. Upgrade when you need a plan that fits your needs. No hidden fees.
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All plans include both suites, no extra cost
Free
Free
AI not supported
For individuals to get started
Get started for free- 1 seat
- Live chat
- Unlimited conversations
- Unified inbox & ticketing
- Help Center (50 articles)
- Feedback & roadmaps
- Surveys
IncludesProduct Suite
Growth
$29/seat/month
$0.29 per AI resolution
For fast-growing startups
Get started for free- Fibi AI Agent
- Email support
- AI replies & macros
- User segmentation
- Custom domains
- Basic analytics
- Integrations
IncludesProduct Suite
Professional
$59/seat/month
$0.29 per AI resolution
For scaling & multi-team orgs
Get started for free- Workflows & automations
- Service level agreements (SLAs)
- Round robin assignment
- Multilingual support
- API & Webhooks
- Slack support (coming soon)
- 20 free Lite seats
IncludesProduct Suite
Enterprise
$99/seat/month
$0.29 per AI resolution
For large organizations
Get started for free- Custom admin roles
- Admin SSO login
- Advanced HubSpot integration
- Azure DevOps & AD integrations
- Personalized onboarding
- Custom invoicing
- 50 free Lite seats
IncludesProduct Suite
Cut costs with Featurebase
See how much you can save by switching to Featurebase.
4
500
With Featurebase, you save
$11,868/year
Comparing Featurebase Professional and equivalent Zendesk plan
Compare features and pricing
Both Support Suite and Product Suite are included in the same subscription! Compare features below.
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